Companies • August 28, 2023, 1:23PM EDT Published 1 minute earlier on 
The Block
Quick Take
- Some Coinbase Wallet users are seeing empty balances amid a technical issue.
- Coinbase said it’s investigating the matter and that funds are secure.
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Coinbase said Monday that it is investigating an error that had some Wallet users seeing zero balances.
“While we work on a fix, your funds remain secure,” the company said in a status update.
“Customers of Coinbase Wallet may experience issues trying to sign in or onboard to CB Wallet,” the company added. “Customers may also be seeing a display issue showing a 0 balance within some assets.”
Some users took to social media to ask Coinbase CEO Brian Armstrong about the issue, stating that their bitcoin balance wasn’t showing.
The company said in a follow-up post that it had identified the cause of the issue that a fix was being implemented.
(Updates to show company identified cause of issue.)
